Where do you work?
Charlotte and the surrounding areas, with Uptown and the neighborhoods around it first. Enter your address in the app to check; if we are not there yet, you will be the first to know when we expand.
When can I book?
Four appointment windows a day: 8:00 AM, 10:30 AM, 1:00 PM, and 3:30 PM. The app shows exactly what is open.
How do I pay?
In the app, with Apple Pay or any card, when you book. The price is fixed to the package, add-ons, and vehicle size you picked, so there are no surprises on the day.
How do I cancel?
Open the booking under Orders and tap Cancel. More than 24 hours out you get a full refund; inside 24 hours, email us and we will do our best to reschedule.
Where is my detailer?
Once they are on the way you get a notification and a live map in the booking, with an ETA. You get another ping when the car is done.